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Introduction

Welcome

On behalf of building ownership and the entire building staff, we extend a warm welcome to Salesforce Tower. We are delighted to have you as our customer and will do everything possible to make your tenancy enjoyable and rewarding.

The purpose of the Tenant Handbook is to give all tenants at Salesforce Tower a complete understanding of how to access and utilize the wide array of services at your disposal. As your Property Manager, Robinson Park takes great pride in being able to provide its tenants with the very best in building amenities and personalized service.

The Tenant Handbook is comprised of topics that are of importance to all tenants, including General Building Information, Property Administration, Building Services, Security & Life Safety, Tenant Relations, Building Rules & Regulations and Risk Management.

We trust that you will find the Tenant Handbook to be a helpful and valuable tool during your tenancy at Salesforce Tower. We strive to provide our tenants with world class service satisfaction. To this end, please do not hesitate to contact the Management Office for assistance should the need arise.

Communication is the most crucial element in implementing the policies and procedures in this guide. To ensure effective communication, Robinson Park requests that you designate a tenant representative to be the contact between your company and the Management Office staff. Your tenant representative will be responsible for making requests or reporting problems as well as conveying important information from the building office to your employees.